Legal Document

Xgame Terms & Conditions – Complete Guide to Membership & Use

Please read these Terms & Conditions carefully before creating an account or using any services on xgame. They outline both your rights and your responsibilities in detail.

Last Updated: January 2026
On This Page
  • ✦ General Terms & Conditions
  • ✦ Account Policy
  • ✦ Payment Policy
  • ✦ Bonus Terms
  • ✦ Prohibited Conduct
  • ✦ Responsible Gaming
18+
Age Restriction
1 Account
Per Person
KYC
Verification Required
24/7
Support Available
1 General Terms & Basis of Agreement

By accessing xgame or using any of its services, you automatically agree to these terms and conditions. This agreement constitutes a legally binding contract between you and xgame.

It is your responsibility to read and understand these terms and conditions. If you do not agree with any of them, please refrain from using xgame's services. For any questions, feel free to contact our support team.

Important: These Terms & Conditions have been prepared in accordance with the applicable laws of Bangladesh. Bangladesh law will govern any disputes that may arise.

Xgame is committed to continuously improving its services and will update its terms and conditions as needed. Continued use of the platform after any update constitutes acceptance of the revised terms.

2 Account Registration & Eligibility

To create an account at xgame, you must meet the following eligibility requirements:

  • Applicants must be at least 18 Years must be.
  • Each person may only register one account. If multiple accounts are found under the same individual, all of them will be closed.
  • All information provided at the time of registration must be truthful, accurate, and up to date.
  • Keeping your account password confidential is solely your responsibility.
  • You must not share your account credentials with anyone else.

KYC Verification: For withdrawals or bonus claims above a certain threshold, xgame follows a KYC (Know Your Customer) verification process. This may require a national ID, passport, or other government-issued documents.

Warning: Accounts created with false information will be permanently closed and the balance may be forfeited.
3 Payments, Deposits & Withdrawals

Xgame accepts and processes payments through Bangladesh's popular mobile banking services. The terms and conditions governing payments are outlined below:

Subject Minimum Maximum (Daily) Processing Time
Deposit ৳ 300 ৳ 1,00,000 Instant
Withdrawal ৳ 500 ৳ 50,000 3–30 Minutes
Bank Transfer ৳ 1,000 ৳ 2,00,000 1–3 Business Days
  • Withdrawal requests can only be made to the same payment method used for the original deposit.
  • Large withdrawals may be delayed if KYC verification has not been completed.
  • Xgame reserves the right to withhold payments if a transaction is suspected to be fraudulent.
  • For a failed deposit, please contact support within 24 hours.
Please Note: Attempting to withdraw using only bonus funds without making an equivalent deposit is not permitted. Wagering requirements must be met.
4 Bonuses, Promotions & Wagering Requirements

Xgame's bonuses and promotional offers are designed to make the experience more enjoyable for members. However, each bonus comes with specific terms and conditions:

  • Welcome Bonus: Applicable on the first deposit; wagering requirements are typically 20x–30x.
  • Cashback Offer: Awarded based on net losses over a specific period.
  • Free Spins: Applicable to select slots games; winnings must be wagered before withdrawal.
  • Reload Bonus: For specific weekly or monthly deposits.

If bonus abuse is detected — such as claiming bonuses through multiple accounts or accepting bonuses without meeting wagering requirements — the bonus and any associated winnings will be forfeited.

Every bonus has an expiry date. Once expired, the bonus will be automatically removed.
5 Gaming Rules & Fair Play

All games on xgame are powered by RNG (Random Number Generator) technology, which is regularly audited by third parties. This ensures that every game outcome is entirely random and unbiased.

  • Using any software or bots to play games automatically is strictly prohibited.
  • Exploiting game vulnerabilities or glitches will be treated as fraud.
  • Disrespectful behavior toward other players or dealers in live games is strictly prohibited.
  • Abnormal winnings resulting from a technical error may be voided.
Our Commitment to Fair Play: xgame believes every member deserves an equal opportunity to win. Any reports of manipulation are thoroughly investigated and appropriate action is taken.
6 Prohibited Activities & Code of Conduct

The following activities are strictly prohibited on the xgame platform and will be treated as punishable offenses:

  • Money laundering or engaging in suspicious financial activity.
  • Attempting to access another member's account without authorization.
  • Creating an account using a false identity or fraudulent documents.
  • Using multiple accounts to claim bonuses or promotional offers.
  • Attempting to breach the platform's security systems or engaging in hacking.
  • Spreading false information or engaging in fraudulent activity in the name of xgame.
  • Harassing or intimidating other members.
Consequence: If any of the above activities are detected, the account will be immediately suspended or permanently closed, and law enforcement will be notified if necessary.
7 Privacy & Personal Data Protection

Xgame takes user privacy very seriously. Information collected at registration is used solely for service delivery, security verification, and legal compliance.

  • Your information is never sold to third parties.
  • User information is not shared with any government authority unless legally required.
  • All data is secured with 256-bit SSL encryption.
  • Cookies are used solely for the purpose of improving our services.

For more information, visit our Privacy Policy Read the page.

8 Responsible Gaming Policy

Xgame believes gaming is a form of entertainment, not a source of income. That's why we always promote responsible gaming. The following features are available on the platform:

  • Deposit Limits: Set daily, weekly, or monthly deposit limits.
  • Self-Exclusion: Excluding yourself from the platform for a set period of time.
  • Cooling-Off Period: Temporarily deactivating your account.
  • Reality Check: Gaming session reminders after a set period of time.

If you feel that gaming is having a negative impact on your life, Responsible Gaming You'll find detailed information and helpful links on the page.

9 Account Suspension & Closure Policy

Xgame may temporarily or permanently suspend an account under the following circumstances:

  • For violating any provision of the Terms & Conditions.
  • If KYC verification fails or false information is provided.
  • If the account has been inactive for an extended period (12 months or more).
  • If a security risk is suspected.
  • By court order or government directive.

Before closing an account, the member will be notified by email (provided no terms have been violated). If a valid balance exists, the member will be given the opportunity to withdraw it. To close your account voluntarily, please contact support.

10 Changes to Terms & Communications

Xgame reserves the right to modify, amend, or remove any part of these Terms & Conditions at any time. Members will be notified of significant changes via email or an on-platform notification.

Continued use of the platform after any changes constitutes acceptance of the updated terms. We recommend checking this page regularly.

Contact: If you have any questions about these terms, please reach out to our support team: support@xgame.life

Your relationship with xgame is governed by these Terms & Conditions. We want you to play with complete confidence and transparency.

Why xgame's Rules Are Transparent & Fair

Our terms are designed with our members' best interests in mind.

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Clear & Simple Language

Xgame's Terms & Conditions are written in plain, straightforward language rather than complex legal jargon, so every member can easily understand them.

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No Hidden Terms

All terms related to bonuses, payments, and gaming are stated clearly. No fine print, no hidden catches.

⚖️
Fair Dispute Resolution

In the event of a dispute, xgame conducts an impartial investigation before reaching a decision. Any valid arguments in the member's favor will be duly considered.

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Regular Updates

Terms are updated to reflect changes in market conditions and legal requirements, and members are notified in advance.

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Member Rights Protected

Our terms aren't just there to protect xgame — they're a two-way agreement that safeguards members' rights as well.

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Explanation via Support

If you need clarification on any terms, our support team is always ready to explain them in detail.

FAQ

Frequently Asked Questions About Terms & Conditions

While it is technically possible to create an account, by checking "I agree to the Terms & Conditions" during registration, you are confirming your acceptance of these terms. Please read them carefully before signing up.

Wagering requirements mean you must place bets totaling a specified multiple of your bonus amount. For example, a BDT 1,000 bonus with a 20x wagering requirement means you need to wager BDT 20,000 before you can withdraw. Bets placed on any slots game count toward fulfilling the requirement.

If an account is closed for reasons other than a terms violation, any valid balance will be refunded. However, if closure is due to fraud or a breach of rules, the balance may be forfeited.

Yes, xgame's terms and conditions are fully aligned with the applicable laws and regulations of Bangladesh. Any disputes will be settled in Bangladeshi courts.

For significant changes, a notification will be sent to your registered email and a message will be displayed upon logging into the platform. You can also check the "Last Updated" date at the top of this page.
Done Reading the Terms?

Join xgame Now and Start Playing

Once you're comfortable with the terms, register for free and start enjoying the best gaming experience in Bangladesh.

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